Who should you contact if you are unable to add a user and are not a Super User?

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The correct answer is that you should contact the Super User for the organization. A Super User typically has elevated permissions and can manage user access and roles within the system. If you find yourself unable to add a new user, it indicates that your current permissions do not allow you to perform that action. By reaching out to the Super User, you leverage their authority and access level to assist with user management tasks, including adding new users or addressing any access issues you may be facing.

While contacting the organization’s support team could be seen as a solution, they may not have the direct ability or contextual understanding of your specific workspace and user management policies. The Workspace Admin might have some abilities to manage users, but they are not always available to everyone, similar to a Super User, who is specifically designated to assist with such tasks. A Limited Member, on the other hand, typically has very restricted permissions and would not be able to help with adding users. Therefore, contacting the Super User is the most appropriate course of action in this scenario.

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